Atopic Dermatitis Treatment Satisfaction Level Evaluation based on Consumer Reviews from WEBMD
DOI:
https://doi.org/10.57174/j.born.v4i3.167Keywords:
atopic dermatitis, treatment effectiveness, consumer satisfaction, WebMD reviewsAbstract
This study evaluated factors that influence user satisfaction with Atopic Dermatitis (AD) treatment based on consumer reviews from WebMD. Data were obtained from a public dataset on the Zenodo.org website, including user ratings of ease of use, effectiveness, price, and satisfaction of AD drugs. Descriptive analysis was performed using the GraphPad® and Microsoft Excel® applications. The results showed that effectiveness and ease of use played a greater role in user satisfaction than price. Drugs with the highest satisfaction, such as Diflorasone and Amcinonide, were considered very effective despite their relatively high prices. Conversely, drugs with lower satisfaction, such as Hydrocortisone Probutate, showed that high prices do not always guarantee effectiveness. Therefore, the selection of therapy should consider effectiveness and convenience of use.
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